Amazon India — Product not delivered after 13 days!!!!!!

Address:

Bangalore, Karnataka

I booked a product for delivery by Amazon on 4th -- the product has still not been delivered till 17th. This is the tracking status--whenever I call, the agents tell me they will personally ensure that the product is delivered within 24-48 hours. This is the only line that I have heard four time since 13th June. Order number:[protected] In Transit Expected delivery: Saturday 13 June 2015, by 8:00pm Your package has arrived at the courier facility (Updated 0 minute(s) ago) Dispatching soonDispatchedIn transitOut for deliveryDelivered Tracking Details: Monday 8 June 2015 7:41 PM, Jamshedpur IN Package received by courier Monday 8 June 2015 4:49 PM, Jamshedpur IN Possible delay in delivery due to arrival at incorrect courier facility Sunday 7 June 2015 7:27 PM, Kolkata IN Package received by courier Sunday 7 June 2015 2:09 PM, Kolkata IN Package arrived at a courier facility Saturday 6 June 2015 12:01 PM, Bangalore IN Package received by courier Saturday 6 June 2015 6:10 AM, Bangalore IN Package received by courier Saturday 6 June 2015 1:38 AM, Bangalore IN Package arrived at a courier facility Friday 5 June 2015 2:03 PM Order details shared with the courier