Aug 5, 2023
Complaint marked as Resolved Hi
Call has been done by +91 22 6891 0001.
They have provided updates on the Amazon message.
Hi
Greetings for the day!
Thank you for contacting Amazon.
I understand that you order # 408-9948713-1601929 show rejected by customer as per tracking info whereas you were not contacted by delivery team.
We have raised a request to reattempt the delivery.
Kindly allow till 05/08/2023 End of day & just in case if you dont received it by then, please feel free to contact us.
Thank you for your Cooperation and understanding.
Please feel free to contact us via live mediums in case if have any further queries or concern.
We appreciate your feedback. Please use the buttons below to vote about your experience today
Warmest regards,
Vaibhav
Amazon.in
Also missed from first message we try to connect with delivery guy number at evening which shows busy but now when we connect today it shows no order mapped.
While try to say same to customer care few minutes they clearly say it will not delivered in a rude tone along he didn't to transfer the call to their seniors and not share the escalation matrix and employee id when asked. He just share his name as Wasim K.
Please help us to get the order delivered today or max by tomorrow. As it was much need by my aunt to prepare exam questions for there job role along with there daily duties which can't kept on hold for much longer.
Amazon India customer support has been notified about the posted complaint.
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