Amazon India — product not delivered and false commitment from amazon team

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.amazon.in

Hi team,

My name is mohammad kazim.

I am very frustrated with amazon delivery service. One of my product not received on so many complaints.
I have placed my order on 15th oct and have to received till 23rd oct maximum but till now i am not received it, delivery person never responds properly even not picking up the call and not come at my address to deliver it even a single time.
From 15th to 26th oct delivery attempted 4-5 times but i am not get my product. I have wrote so many e-mails to amazon senior authority but every time they asked me to wait 24 hrs and ensure me to deliver it on this time.

Order #[protected]

Please take a valid action against them and help me.