Amazon India — Product not delivered and money has not been refunded

Address:	560055
Website:	www.amazon.in

Sir, with regards i would like to inform you that service of amazon india has been deteriorated in arrant terms. Amazon india has charged rs. 100 for my order[protected] to avail one - day delivery and at the end of the estimated delivery date, i am still seeing the information - "preparing for despatch". I have waited til the end of the day and nothing positive turns in my favor. I have contacted the customer service and they have tried to deviate my complain with jugglery of words. I have even tried to cancel my order and it's even not canceling. I doubt whether i shall get my money back or not. Please do some justice to me.