Amazon India — product not delivered but company claiming the delivery | |||
I ordered a couple of products on 18th august 2019. On morning of 19th august, i received a message in my mail, amazon account that the product is delivered. But, the fact is i did not receive any product nor any phone call from the company too. I will highlight to bring the fact that, similar episodes have occurred several times in the past and on occasions they have delivered the product to maid of some other neighboring family without my acknowledgement. I have lodged complains 3 times in amazon for these issues, but apparently they are not taking any action and diverting the issues by saying it is their internal matter. Kindly suggest me how can i legally proceed ahead for this issue. Was this information helpful? | |||
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Amazon India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Ordered the sunflame 3 burner gas stove on 13/8/19. Order number is[protected] . Amount paid is 8404.On 14/8/19 morning got a message that it is delivered. But we have not received the product.
Reply
Ranjit Pillai's reply, Aug 14, 2019
We have not received the order till 8.00 pm. Please do the needful or else refund the amount
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