Amazon India — Product Not Delivered

Hi Team,

I ordered a refrigerator on Amazon online website on 13th December paying the full amount via Phonepe with Order number as[protected] and Tracking Shipment as [protected] which was promised to be delivered on 17th December 2022, which is still the same- several call and emails has been exchanged but no positive response from the team and yet it is undelivered. They list products and take the money upfront as there as no option to chose pay on delivery for the said product and no response later.

The order was place in the State of Telangana, Narayanpet Dist as a gift to mother on House warming ceremony dated 18th December 2022, it's insulting in every aspect.

Hoping your prompt action.