Amazon India — Product not delivered, neither my money was refunded.

Address:	Bangalore, Karnataka, 560036
Website:	www.amazon.in

I ordered "Ikea 36 Pcs Kalas Kids Plastic BPA Free Flatware, Bowl, Plate, Tumbler Set, Colorful" on 12 June 2017, which is sold by iBhejo. Expected delivery date was 26th but never received the item. On contacting Amazon they said item was delivered to you on 20th and it was received my me and as a proof they have my signature. They gave a link to track the item, where it was delivered and as a surprise address was wrong and have capture the information too(provided as proof). On request to provide me with the my signature proof they plainly refused to provide.
I am certain it was not received by me as I had office on 20th June and was not available at home.
Amazon and it's sellers are playing game to get away with their mistake.

Here is the complete detail of my order

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ORDER PLACED
12 June 2017
TOTAL
3, 155.00
SHIP TO
Prabhat Kumar
ORDER #[protected]
Order Details Invoice
Expected 26-Jun-2017
Dispatched
Track package

Ikea 36 Pcs Kalas Kids Plastic BPA Free Flatware, Bowl, Plate, Tumbler Set, Colorful
Sold by: iBhejo
3, 155.00
Submit
Buy it again

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