Amazon India — product not delivered since a 15 days

Address:Bangalore, Karnataka

Cloud tail seller product
Order date
12-Oct-2019
Order #
[protected]

Since a 15days back I placed a order by prepaid method and complained many more times and no response from the customer care every time saying it ll get solve within 24-48 hours like this it has been a week already by complaining.
And hopeless amazon site won’t display seller details over website.
It’s like customer should die by paying money these amazon team won’t help over anything.
Shame less amazon team worst experience ever I suggest nobody should struck over paying prepaid method in amazon.
Shame less website running this AMAZON.
Fed up a lot 🤦🏻‍♂️
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