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Amazon India — Product not delivered yet amount not refunded

I had ordered an item from Amazon on 23rd Sep, 2022. They had promised same day delivery. However they were unable to do so and hence I had requested a cancellation of my order. Its 2nd Oct, 2022 today but I have not received any resolution from Amazon on this. I am awaiting a refund of INR 52000 from them but they are just stalling and delaying. Every time I contact Amazon Customer Service they ask for 24 hours for resolution but nothing happens.
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