Amazon India — Product not received and says product delivered

Address:	560103
Website:	www.amazon.in

Hi,

I have ordered a product on 6th july and it was supposed to reach my office by 10th 5.00 p. M, since its my office time delivery must be done by 5.00 p. M. However, the delivery boy called me at 5.30 p. M for the product and i told him i am not in office and that to deliver it to me by tomorrow. After an hour i got a message from amazon and there they say that my product is successfully delivered and signed by me, directly received by me! I have not received any product and already paid for it through card.
I am surprised that anybody can fake your signature and pickup the product even the delivery boys can do that! Amazon has no security or safety for the delivery at all. Now they say it might take 36 hours to resolve.
My order no is #order #[protected]