Amazon India — product not received but showing delivered

Address:122002
Website:www.amazon.in

Hello,
My name is "sapam singh" & i have ordered oneplus 5 from amazon.in with order id[protected] on 24 sept. 2017.. Which expected to be delivered on 25 sept. 2017..
But on 25sept around 7pm delivery details automatically updated that product is successfully delivered... But i didn't receive my product & not even get a call from courier boy.. So i immediately called to amazon customer service that i didn't receive my product & its showing delivered.. So they told me to wait for 2 says for further investigation...
So i called amazon customer service again on 27sept.. & on that day another agent told me to wait more for 5 days...
At 10pm on same day i got an email from amazon that my account has been blocked... After that i mailed to amazon but they just giving me same reply that blocking of your account is permanent action...
I just want to know why amazon blocked my account without delivering my product... I just wana say to amazon please give me my amount back or deliver my product in my hand... Please help me... I am very depressed... This is totally sacm running by amazon with customers... I am also attaching the mail which i received from amazon on different days... Please help me to get my amount.. Please

Sapam singh
Building no. 9a
Dlf phase 3
Gurugram, haryana 122002
India
Email. [protected]@gmail.com
Contact - [protected]
+3 photos
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Amazon India customer support has been notified about the posted complaint.
Oct 04, 2017
Updated by Sapam Singh
Sir please Solve My case as soon as possible... Now due to this i visited to doctor just because of depression... Please help me
Oct 12, 2017
Updated by Sapam Singh
Sir please help me
Complaint comments 

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Sir please Solve my issue
product not delivered but message shows delivered
Product not delivered where is my order

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