Amazon India — product not returning and no refund initiated.

Address:Karnal, Haryana, 132001

Order no:[protected]
I am a customer on amazon and i purchased a sony speaker on amazon. I received a different one and initiated a return but i mistaked and put it in damaged product category. Now they are not returning my refund just because i changed my statement. Its been almost 20 days and they are resisting all my pleas.
Please resolve my issue. I am not rich and can't afford such a loss.
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