[Resolved]  Amazon India — product order#[protected]

Address:560098
Website:amazon.in

Per amazon app and amazon.in website order tracking shows that the order for the above product number is delivered to customer address, but the same has not been delivered and upon asking the customer support team, they have responded to me rudely and have asked me to update kyc details for inquiry, as if the customer is committing a fraud. Have updated the same on amazon.in website.

Order was placed on: 11 october 2018, upon raising concern over prepaid order i was asked to wait till 23rd oct 2018 and now they have again asked me to wait till 30th oct 2018.

Please get us a refund of 3498.30 back to me.
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Oct 24, 2018
Complaint marked as Resolved 
Amazon's courier delivery guy could not find the address apparently, upon confronting him on calling and asking customer about the address he said that the courier parcel is still at the dispatchment office and got the delivery yesterday.
Amazon India customer support has been notified about the posted complaint.
Oct 24, 2018
Updated by RakeshK_R
Update: Amazon's courier delivery guy could not find the address apparently, upon confronting him on calling and asking customer about the address he said that the courier parcel is still at the dispatchment office and got the delivery yesterday.
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