Amazon India — Product Picked Up but no refund (Amazon Scam)

On 31st of May 2022 delivery boy picked my Product for return with order Id[protected]) but on amazon app it was showing return cancelled product verification failed. but my product was gone. i tried calling amazon they always say wait for 3 working days we will check from backend team. now today it's 16 June and still the same issue, they are not giving refund nor returning my product . what they say is just please wait 3 days we have raised a ticket, for reference i am attaching transcipt of call. i am tired of calling them . they are not resolving my issue.