Amazon India — Product returned but my money didn't refund

Address:	560038
Website:	www.amazon.in

Sir,
As i was returned my product(mobile) on December 11 2016 ORDER NO #[protected] and then it is said to me that your refund will be reflected in your account in 2-4 business days(As returned on your Return/Replacement time line slip see slip below) but today is December 19 2016 and expected delivery to the seller is december 16 2016 and there is no update regarding this...one more think is that i have not found any of your Amazon Representative who give me a correct solution for this i called more than 10 times to the helpline number but every representative have there different opinion for the same issue i don;t know why every representative is trying to make me fool...I'm not satisfied with amazon...please tell me the possible thing what i have to do and how i can get my money back and i don't want to talk to your representative's anymore...Please solve my issue ASAP and return my money so that i can purchase some other mobile phone ...thank you...:(:(