Amazon India — Product Returned but not giving my refund

Order ID:
Order No.[protected]

Very very bad conversation experience by Amazon India customer executive.

I have received this product which
Order No.[protected]
And Product Name is
HALO NATION® Battery Operated Walking Cow Toy (Shakes Head, Wags Tail, Moves Around with Realistic Sound) - White

With 1 quantity amount is Rupees 649 /-.

I have return the product because I have received totaly diffrent product

I have return the same product on 18 th -September 2021 with all the tags and proper packiging.
But till now i did not get my refund.

Kindly help me sir and issue my refund into my account .
Amazon customer executive are not helping me the took my product and also asking for payment.

Amazon not giving my money they told me I will charge you the amount and not give you that product which I have returned to amazon.