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Amazon India — Product -Tracking ID: [protected]

The item send for delivery from the Amazon office 15Jan 10:45am as per tracker. The destination is 45min away from the delivery office, we waited the whole day but night we received the update on tracker that the delivery delayed based on customer request. But we not received any call from delivery team but wrong statement updated. Attaching the tracker update. Today is 16th Jan still we not received the item.
Really irresponsible Amazon delivery

Please help..
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