Amazon India — Products not delivered to till date and delivery was chargeable

Address:

Indore, Madhya Pradesh, 452014

Dear sir/madam

I have ordered (order #[protected] and order #[protected] online royal men sherwani and men silver traditional kurta delivery within 9 july 2016 to 11 july 2016 but to till date 30 july 2016 product not delivery at my hand and amazon get delivery with extra charge rs. 49 each products by www.amazon.in but your (amazon) representative not delivered it on time.
When i call on customer care they told me that they was delivered products to our socitey watchmen on date 12 july 2016 that was not acceptable. as per amazon peoples delivery is one day late and our society watchmen told me i was not collect any types products and not given signature. so
My dear your chargeble delivery schedule was 9 july to 11 july so why you say delivered of 12 july that was not acceptable at my end. and second thing to till date 30 july my orders not received in my hand. why you not call me befire delivery? why you not get the produts directly in my or my family members hand? why your delivery agent was not recieved my call hence many call tried me? why delivery agent not recieved my call?

Resolve my issue asap and revert me soon.
I have not wear this cloths on my cousin marriage due to products not deliver on chargeble delivery date. and till not recieved and now this products is not important for me for future. so refund my money
My money investment for this products is waste.
I waiting for a good response from consumer forum.

Thnak you.

Regards
Kiran thombare