Amazon India — purchased book is not yet received//order #[protected]

Dear manager,
I did not get the book still now. Please deliver the shortly. I have an urgent need. Although, i have submitted all valid documents, yet i am not getting your cooperation. It's really very shocking for me. I don't know the status of my purchase also. It is absolutely hidden. A huge amount i have submitted for this purchase, yet i am completely in dark. Please take necessary action so that i can get this resolved.
Thanks & regards,
Sanchita pal choudhuri
Valuable customer