Amazon India — purchased oneplus 5 midnight black 128 gb & received cheap clone of iphone 6s plus

Address:Gurgaon, Haryana, 110008
Website:AMAZON INDIA

Purchased oneplus 5 midnight black 128 gb & received cheap clone of iphone 6s plus. The courier boy who came to deliver did not even came inside my premises, handed it to the guard and went away. When i opened the packet, i was very disturbed to see the clone of iphone 6s plus. I immediately called amazon customer care centre, but it was a hell experience. Nobody helped, just went on asking for, aadhar card, images of the product delivered, invoice and all things which do not make any sense.
Firstly, it was bought to gift someone on his birthday, and the entire mood was spoilt, and even after complaining they just harrased us, i think the name of amazon shall be changed to holdon as they keep on placing our calls on hold, making unnecessary excuses and wasting our time. I have all emails and calls recorded which will proove how they harass their customers.
Ultimately they harassed us so much that we have instructed our corporate lawyer to prepare a suit of fraud and harassment of rs. 20 lacs and file it in the consumer commission on monday, 19/9/2017.
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