Amazon India — Quality and service

Address:	400092
Website:	www.amazon.in

This has been the worst online service ever. The product, delivery and customer service everything is pathetic. Can't find a single department which works towards customer. I had first ordered a t-shirt on 23rd December through Prime service to get it on 24th to celebrate Christmas, however the delivery agent didn't turn up, but left a msg that no one was available at home, which was a sheer lie. Further after calling customer service, can hear only sorry but attempt to resolve the issue. Delivery came on 27th. Second time ordered a Barbie doll and product was completely different from what was displayed. Customer service again unhelpful. Hence asked for a replacement. Now ordered a kids beauty set for my daughter. Again disappointment, cheap quality product. The beauty box has different items from what was shown. Items are different, box doesn't close at all. Tired of this worthless company and selfless service. Social media team apologies and does nothing. Customer service teams including managers just say sorry and nothing else. Please help.