[Resolved]  Amazon India — received refund without my consent

Address:Bangalore, Karnataka

Hi team,

Please note that i booked two products and it did not get delivered even after 7 days. I thought may be it will get delivered, as i booked few more products on the same day and also received for the same address. Address is below:

Order #[protected]

Un delivered items
Cloth theory men's t-shirt (Ctmscgrmphn_medium_royal blue)
Aurelia women's straight kurta (17fek[protected]_m_grey)

Delivered items.:
Anahi women's a-line kurta[protected]_red_s_tf)
Aurelia women's straight kurta (16auk[protected]_black_medium)
Biba women's straight kurta (Russian 12068_red_36)

Without my consent they have initiated refunding process for the two products and do not need the refund as i liked the products very much.

Please help me to get those two products again for the same price.

I thought amazon best online shopping. But very unhappy with the service which i had this time. Please help..
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Nov 8, 2017
Complaint marked as Resolved 
Issue is not resolved. Pleaes re open the ticket. Regards, Sheela S
Amazon India customer support has been notified about the posted complaint.
Nov 08, 2017
Updated by Sheelamohan2017
Hi,

I am ready to pay the amount for whatever was bought at the time of buying, I need that dress. Please help me to get that product to me again. Issue has not been resolved.

Regards,
Sheela S
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