Submit a Complaint
Online Shopping
Amazon India

Amazon India — Received refurbished mobile phone

I am a loyal customer of Amazon
I have ordered new phone but i received refurbished one Mi Poco M2 Pro from Amazon
I need a refund or replacement of my mobile phone as it is not working properly i have complaint several times to amazon customer care but they are asking for deny letter from mi service centre but the service centre said they dont give any such kind of letter. Pls resolve this issue asap i have ordered this phone on 18th of October 2022 but i have the service invoice of 24 june 2021 which i got from service centre.It has been repaired in delhi.
It is the valid proof of refurbished mobile.
Pls do the needful asap...
Below i have attached
My Invoice
Wareanty Slip
Service Invoice Of 2021
+3 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 
Add a Comment

Related Amazon India reviews

[Resolved]Amazon India - issue of receiving wrong items and lack of resolution[Resolved]Amazon India - Product Missing from the RTO delivery[Resolved]Amazon India - Wrong Product Inside The Box[Resolved]Amazon India - Amazon has not delivered an item paid online but marked it as delivered on the order page[Resolved]Amazon India - Car Trunk Mat
View all 19931 Amazon India Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    View all 19931 Amazon India reviews & complaints
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information