Amazon India — Received wrong product

Address:	110051
Website:	www.amazon.in

Dear team,

This is my order details as below:
Order date 13-aug-16
Order #[protected]
Order total 1, 529.00 (1 item)

The product has to be delivered by 17th initially but as it is dispatched very late so the gift which has to be. given on 18th was given on 20th. after that when we opened the product we saw that the product is different from what we ordered. so is this the kind of service you are giving and making fool of customers. as soon i checked the product i came to know that on the product i received the barcode is of the ordered product, it shows that your initial phase department is doing such a big fraud. now i will definitely escalate this issue in court.