Amazon India — Refund against order

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New Delhi, Delhi, 110075

I had ordered for a home product from tea light category (Hosley tea lights). As i was travelling at the time the product was delivered, upon my return i chkd the product n on realising that the accessories were missing, requested for a return. Since, the product was delivered by their seller, they sent me a mail that on confirming with the supplier, they wd initiate refund. The supplier on email confirmed refund. Since then i hv been following up with them on return pick up n refund. Now amazon is changing their stand making me run between their atoz claim team n appeal procedures. I want my refund. Amazon is cheating people n robbing them of their money, harassing me n sitting with my money.