Amazon India — refund amount lost

I have ordered two books on prepaid. I have cancelled the orders even before the orders were shipped. A message was sent to me saying amount will be initiated shortly with link and number to track the refund amount. I have given the number a missed call and the same message is sent to me. When i click the link given, the orders in my app only show as cancelled with no order or tracking id. How am i supposed to know the status of the refund amount of if i've been conned as there's no order id with me? Please resolve this. I want my money back. Thank you.