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[Resolved]  Amazon India — Refund amount not received my account.

Dear sir

My paytm payment bank account no.[protected]. Amazon mumbai payment transfer my account but not show my account. And Amazon provide rrn no. Or successful transaction for mail. But amount not show my account please help me urjent sir. Not properly solution provide Amazon India and paytm payment bank.so pls provide justice sir.

Reference number HSBCN[protected] Transaction amount -529 Date of transaction 16.10.2021
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Nov 28, 2021
Complaint marked as Resolved 
Gmail id- [email protected] Phone number 9660107953
Amazon India customer support has been notified about the posted complaint.
Nov 28, 2021
Updated by Shankar Kumar Gurjar
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Dear Manager

This is to inform you that I purchased treadmill worth of Rs, 24, 399 and the order id:[protected] from amazon in the month of February of 2021 but the said item was not delivered, immediately I made a complaint to amazon but you people said that the order was cancelled and your money will be credited in few days. I have waited nearly a month again I requested to amazon that the said amount was not credited and again i have received the same answer from you customer care people, I trusted second time again I have waited for so many days but no use, after so many days again i approached amazon customer care people but there is no one to listen the issue and solve it, they simply tell the same script stating that 'my request has been taken and it will be resolved in 2 to 3 days. I really do not understand how this kind of irresponsibility happen with Giant companies like Amazon. What people can do with this kind of disgusted scenario, No authorised persons will be available to solve the issue, your customer care people will not have any idea and authority to address the issue and solve it, I really cannot digest that No response from amazon even I complained so many times, what the complaint cell is doing on unresolved complaints from the customers like me. what happened to my 6 or 7 complaints. what your people are doing on my issue? It is not a single rupee to leave like that its about worth of 24, 399 hard earned money. I hope you people can understand the issue in a rational way and solve it. Looking forward from you at the earliest.

Thank you

Regards

Brahmaji Nambula
mail Id: [protected]@gmail.com

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