Amazon India — Refund by Amazon but not credited in my PNB Bank account

I ordered Blue Yeti Mic on 9th October, 2021 but due to not capable for our required conditions we applied for refund, so according to the Amazon, they shown for refund on 18th october, but not credited to bank yet .Amazon provided us a reference no. also but the bank replied to talk to Amazon only...where and how could i receive my amount ?
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