Amazon India — Refund from amazon still not received to my bank account

Address:

Plot no. 52 Ambada Post-Bothi Tah. Bhainsdehi Dist. Betul MP

Hello sir/mam,
I am prafull wagadre I ordered a item from amazon 31st but that product unfortunately not delivered and Refund from amazon was initiated on 10th march 2021. Amazon sent this transaction id for the refund D21538955 and told me to fill charge dispute form but central bank is delaying the complaint that i have raised. So, please ask them to quicken the process for this complaint as it's very urgent for me to get this refund amount asap. Amazon literally mentioned several times that i would be getting the amount credited and it would be reflecting in my bank account by 19th March 2021 (Friday) but it's already too late and i think i have been robbed here.

Kindly requesting your team to avoid this delay and credit the refund amount of rs. 1399 to my account immediately without any further delay as i still did not get the refund.