[Resolved]  Amazon India — refund initiated from amazon but amount not credited to my bank

Address:N.P.R PARK, CHAPURIA, SEWLI TELINI PARA, 700121

To the respected manager,

I'm nirmalya chakraborty customer of amazon india.

On the day of 28th feb 2020 i had purchased a product via upi payment from amazon.in, order id is - order #[protected]

Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is - [protected]
My optional phone number is - [protected]

Rrn # [protected]

Purchased transaction details -
To transfer upi/dr/[protected]/amazon/utib/[protected]@apl/request transfer to[protected] 2, 789.00

I have already contacted to my bank customer care and amazon customer care team, they have told as same that they can't able to help on this rrn number only amazon merchant can help about this issue, as same amazon customer team told me that they can't help more than information only sbi bank can help about your stuck rerfund amount.
Kindly help me about this refund issue.
You can call me for more details.

My humble request to you that kindly arrange this refund as soon as possible in my bank account from your end.

Thanking you
Was this information helpful?
No (0)
Yes (1)
Mar 20, 2020
Complaint marked as Resolved 
my email id is [email protected] Contact number - 9875554876
Amazon India customer support has been notified about the posted complaint.
Mar 20, 2020
Updated by Neel Chakraborty
Order ID: [protected]

To the Respected Manager,

I'm Nirmalya Chakraborty customer of amazon india.

On the day of 28th feb 2020 I had purchased a product via upi payment from amazon.in, order id is - ORDER #[protected]

Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is - [protected]
My optional phone number is - [protected]

RRN # [protected]

Purchased Transaction Details -
TO TRANSFER UPI/DR/[protected]/AMAZON/UTIB/[protected]@apl/Request TRANSFER TO[protected], 789.00

I have already contacted to my bank customer care and Amazon customer care team, They have told as same that they can't able to help on this RRN number only Amazon merchant can help about this issue, as same amazon customer team told me that they can't help more than information only SBI bank can help about your stuck rerfund amount.
Kindly help me about this refund issue.
You can call me for more details.

My humble request to you that kindly arrange this refund as soon as possible in my bank account from your end.

Thanking you
Complaint comments 

Comments

To the respected manager,

I'm nirmalya chakraborty customer of amazon india.

On the day of 2 july 2022 i had purchased a product via upi payment from amazon.in, order id is - order #[protected]

Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is - [[protected]]
My optional phone number is - [[protected]]

Rrn # [protected]

I have already contacted to my bank customer care and amazon customer care team, they have told as same that they can't able to help on this rrn number only amazon merchant can help about this issue, as same amazon customer team told me that they can't help more than information only bank can help about your stuck rerfund amount.
Kindly help me about this refund issue.
You can call me for more details.

My humble request to you that kindly arrange this refund as soon as possible in my bank account from your end.

Thanking you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19928
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information