Amazon India — refund not complete

Address:	neelankarai, 600115
Website:	www.amazon.in

Dear sir,

I would like to inform you that i made a transaction with my idbi visa debit card ending in 6324 on amazon.in on 25th of dec 2019 for an amount of rs.1, 023.90 & rs.589.00 which was refund processed by amazon on 30th of dec 2019 for rs.1, 023.90 & rs.589.00 with refund reference number:
[protected] &[protected]

Customer id: 85647071

Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number:"[protected] &[protected]" . Also provide a reference number for the charge dispute filed.

According to your banking policies it should have credited in 10 business at max. But its more than 20 days now and the amount isn't credited till date as of 20th jan 2020.

Request you to kindly resolve the matter and credit the amount back into my account at the earliest.