[Resolved] Amazon India — refund not completed for saree from amazon | |||
I bought two sarees from amazon and requested return for both the sarees.. A delivery boy came and took both the sarees with him.. But i got refund of only one saree and when i called the costumer care of amazon they informed me that they only recieved one saree for which the refund was done... But the other saree is missing and i'm not getting my refund done.. The customer care people are making me wait for 15 mins over the called and every single day they are asking for more time but they aren't updating me about the same... It has been more than a week but i'm not getting the refund clear Was this information helpful? | |||
Feb 27, 2020 Complaint marked as Resolved Amazon India customer support has been notified about the posted complaint. Verified Support Jan 15, 2020 Amazon India Customer Care's response Ref No.6491We have perused the complaint received from Ms. Amrita Basak. We find that we are unable to redress the complaint since the order ID that has been provided is incorrect. You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of your amazon.in account. We shall hold your complaint in abeyance till we hear from your with the above particulars and shall appreciate an early revert. Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers. The above cited reference number may be quoted in your reply. | |||
Add a Comment | |||
7%
Complaints
19929
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment