Amazon India — refund not given despite taking product back

Address:Mumbai City, Maharashtra, 400086

Order no.[protected]
Item description : uberlyfe blyssware folding/foldable ladders (Black, 5 step)

The product was returned on 28th jan, 2019 to amazon pick up agent. The return slip is attached. The company is not providing the refund inspite of several emails sent, only fake promises are given.

Inspite giving all proof to amazon india that i have returned the same, cctv footage is also available, they have failed to provide the refund.
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