Amazon India — refund not given to me

Address:Erode, Tamil Nadu, 638316

M order gym product on amazon website, i paied 3084 rupees in my sb account. Product delivered in after one month delayed. And quality is very poor. So returning by my self. Returning charge 600rupees. After that i m contact amazon customercare they are told sent a pod and invoice to [protected]@amazon.co.in.. I m submit all the document. They are told a same answer "process going on" but still now no more improvement.. Can you please take a action for my "refund amount"..

Order details given below

Order date

17-oct-2018

Order #

[protected]
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It is refund related

Sir15 dec ko mene 2 jio ke recharge kiya to vo faild ho gaya or abhi tk mujhe refund nahi mila bank baroda rajasthan kshetriya gramin bank sapotra pay by debit card

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