Amazon India — Refund not got i cancel my item

Address:	560055
Website:	Amazon.in

Order #[protected] email [protected]@gmail.com
I purchase iphone 7 on 6th june and payment deduct 77900 to my friend account but by mistake i purchase wrong color so i cancel this item same day i received a cancellation mail from amazon but about 20 days passed refund not get what is this i call many time and always customer support send my detail to account spacialist team and he asked me send a fax of bank statement i send this fax 10 times but always got same mail i call near 10 times but money not refunded yet this is very bad amazon lose my account 21 days passed amazon activate my account or refund this money 77900 to original payment mode copy of your email below. Last card digit 37 thank you

Amazon.in your orders | your account | amazon.in
Order cancellation
Order #[protected]
Hello neha singh,
We're writing to let you know that your order has been successfully cancelled.

Order details
Order #[protected]
Placed on tuesday, june 6, 2017

Apple iphone 7 plus 128gb (Product) red
Sold by amazing india electronics
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