Amazon India — refund not received from amazon | prime membership

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201013

I ordered, "manthan metal mini projector" from amazon on 21st october 2019. I received the product on 25th october 2019. I was not satisfied with this product quality.
So i requested for return and refund of the product. The return pickup has been approved and on 30th october 2019 amazon guy come and taken pickup the product.

After 2 hours i got a message "your pickup was cancelled". Then i had called customer care they said its system issue, will update it and refund back your money.

From that day daily i am calling amazon guys to refund the amount. Every day they used to say some different storied for me that it will happen within 3-5 days.
There on it continued and i still didn't receive any refund. I am also a prime membership of amazon

So finally it's been 30 days and still, i didn't receive any refund.

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