[Resolved]  Amazon India — Refund not received on my bank account

Regarding Order Id #[protected], 18-Oct-2020.
Refund initiated on by Amazon on 23-Oct-2020, Amount- Rs. 232

But till today 06-Nov-2020, I didn't receive the amount on my bank account. My Bank name- Tripura Gramin Bank. Debit card used during payment of order.

I contacted with Amazon customer care & they provide me a Reference ID[protected] & told me to contact my bank branch with this given reference Id.

I then contacted with my bank branch, and they said the given reference Id is not a valid banking transaction Id, so they can't help me anything in this matter.

Then again I contacted with Amazon customer care & they said they can not help me with this anymore.

I request the authority to take necessary action against Ajio and refund my money to my bank account or Ajio wallet ASAP.

Thanking you,
Bapi Saha
M- [protected]
E- bapi.[protected]@gmail.com