[Resolved]  Amazon India — refund of cancellation order placed on amazon, not credited to account.

Website:

www.amazon.in

I had placed an order on 04.10.2018 for purchase on amazon, online purchase portal and made payment through debit card of bank of india. An amount of rs.3, 904/- was debited to my above s/b account on account of above payment on date 04.10.2018.

However, after going through reviews, i found that the seller does not sell good quality product. Hence, i immediately cancelled the order on the same day i. E. 04.10.2018.

Order #[protected] rs.1, 874/-
Order #[protected] rs.2, 030/-
Total rs.3, 904/-
I have been checking my s/b a/c through internet banking, but no refund was received. I contacted the call center of amazon and they communicated that the refund has already been processed from their side and gave me refund request number which i have communicated to bank of india on their email id pos. [protected]@bankofindia.co.in. But still the refund has not been credited.