Amazon India — refund of rs 360 but my refund is not credit in my account

Address:	Gopalganj, Bihar
Website:	www.amazon.com

Dear sir amazon processed a refund of rs 360 which has not been credit in my account they send me a refference number for txn and say that if refund is not credit in my ac then if i shall call you and mention that reference number than you will be credit my refund in my ac so i am sending you a refference number screen shot plz check it and help me cell-[protected] thank u a/c number-[protected] ifsc code-bkid0004690...