Amazon India — Refund still not credited in my account

Address:

110018

This is regarding my order number[protected] as per amazon they initiate refund on 12 november 2016 but bank say amazon not initiate my refund rs 6, 245. I am very much upset bank and amazon both unable to locate my money. Where i go don't know. Please credit my money in my debit accounting i have already financial issue. Please do something for me.. I need my money first amazon ownself cancelled my order now they don't provide my money.. I am frustrated i need my money as soon as possible your customer services excetuive say this is not amazon responsible talk to your bank.. I purchase from amazon so amazon should provide by money i don't now how but you have to answer now and give my money back. Reduiclois people worst services. I am going to delete this app for life time.. This kind of things iinever expected from amazon.. Please do something and give my money talk to my bank. This is not my responsibility.. Otherwise i have only one option to take legal action and report my complaint to consumer court.