Amazon India — Refund still not received for failure payment

I have ordered LAGO FLAT MOP SQUEEZED WITH 3XL MOPHEAD on 31 August and delivered on 2nd September. First payment made was failure and other payment was successful. But I didn't received my refund still 9 sept. It has been more than 5 business days. Mu payment was made on 31 Aug.
Transaction reference number for bank is[protected] and other is[protected] for rs 1160 both. Please issue my refund for failed payment.