[Resolved]  Amazon India — Regarding defective item of orpat electric press and burning of plates in normal mode of operation in 2 cloth pressing only

Address:Gwalior, Madhya Pradesh, 474020
Website:amazon.in

Regarding defective item of orpat electric press and burning of plates in normal mode of operation in 2 cloth pressing onlysir,
Most sorry to inform u that such defective bitems bring the big name down in the customer relationships. I bought this item through amazon and just few uses its plate material got darkening black marks and sticky burning plates. It's very negative and worst experience till now i got. So urs valuable responces in receiving this complain and resolving issue of ensuring safe and rilablity in the customer must be ensured so please do the needful of such products o[censored]rs name and its replacement or refund of defective items as well as for better products. Acknowledge the reciept and accord priority. The image of defective items are attached for urs responces please. This is the worst products selling by amazon big name and customer value are heartening by such inferior quality product. The amazon did not responding the customer requirements of giving the right quality product. They are only responsible for the payment. Rest customer know their own what to do. This responces i got. So better to not opt the amazon services. Such irresponsible and fraudulent behavior is really heartening to the customer. Plz don't go for it my friends.
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Apr 14, 2017
Complaint marked as Resolved 
Appropriate remedial measure have been taken by amazon.please close this complaint.thanks sir
Amazon India customer support has been notified about the posted complaint.
Apr 14, 2017
Updated by arun4
Sir
As per instruction of amazon care rep. I contacted orpat customer care and miss sunita executive given the advice to contact Mr rajiv Mishra, when I communicated he addressed that its Delhi area so u reffer other.I again tried to contact MP zone Mr.jitender bhadauriya who told I am not concern, contact Gwalior zone, Mr Ajit after 7 days when his shops will open.after that delay I searched the said and asked for replacement for good items.he denied and forced that nothing matters he need 100 service charges for checking.where as the company assure for its new item defective, replacement. They are keeping the customer in dark and only to get benefited by customer. Such irresponsible and forcible company or seller should be banned and penalized.the prrof of that service is attached.plz the big name of amazon should favour the good products availability to customer.such false looting are very consern to Agency and customer.plz banned that type forge company
Apr 14, 2017
Updated by arun4
Please close this complaint sir amazon has done the appropriate action
Thanks.please close it.
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