Amazon India — Regarding Replace or Refund of the Delivery

I purchased a mic stand from Amazon india on 28th June 2023, I received the product the next day on 29th June, I checked that the stand’s main part is missing (which is called as clamp on which mic stands). I placed it for a replacement or return many times but no response, then I called Amazon on 3rd July n intimated them regarding the same, after that also there’s no response for the same. They don’t value somebody’s time. Hope after the complaint I’ll get an update from Amazon. As the return date has been expired on 6th July, and the delivery is worth ₹2189 which is of no use to me till date.