Amazon India — regarding return and refund

Address:

Mumbai City, Maharashtra, 400063

This is regarding my amazon order #[protected], i have purchased this order on 11 july 2017 and due to some technical problem with my order i decided to return the product to amazon. Due to this reason i have submitted return request from my amazon account within 10 days and the return was also accepted by amazon.

The return was accepted but they never send any executive to pickup the product and now when their 10 days return policy is expired they are denying to take the product back, this is not the 1st time i have faced pickup issue but this time they have crossed all limits.

Today instead of taking backup defective product within their 10 days return policy time they are now advising me to contact manufacturer.

They dont even care when i said we will contact consumer court, please check the same and i am deeply requesting you to do the needful.