[Resolved]  Amazon India — regarding the non-availability of mother tongue marathi in the amazon app

Sir, most of the customers from the state of maharashtra shop online through the amazon app. The amazon app has options for all languages except marathi. Despite having the largest number of customers in maharashtra, amazon india is reluctant to provide the marathi language option. Consumers often demand marathi language but it is being deliberately ignored. Since i am not getting service in my marathi language, i have to suffer a lot while shopping online. As a customer, it is my right to be served in my language and according to consumer law, i must be served in my language. According to the rules of the central government, it is mandatory to provide services in the official language of the state in which you provide services and amazon india is in flagrant violation of these rules. We request that action be taken against amazon india as soon as possible.
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Oct 7, 2020
Complaint marked as Resolved 
Email id - [email protected] Mobile No - +919969542665
Amazon India customer support has been notified about the posted complaint.
Oct 11, 2020
Updated by rushipriti
Hi Sir, I have not yet received any mail or message from Amazon. If such a person demanded Marathi language, she was told that we do not have Marathi candidates and if If you want to talk to us, speak in English and Hindi.What a force it is. Either he will live and do business in Maharashtra with a population of 12 crore but he cannot provide Marathi services. He has a big cell on October 16-17. Please, Marathi language should be implemented in Amazon app immediately. Amazon responded to a Twitter user via tweet.Sends a screenshot of them. It is requested that Marathi language should be made available as soon as possible.
Oct 11, 2020
Updated by rushipriti
Sorry, the photo link is not uploaded, so a Twitter link has been sent.
https://twitter.com/AmazonHelp/status/[protected]?s=19
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