Amazon India — Restricted sales book not delivered but received SMS as delivered

Address:	607003
Website:	www.amazon.in

Sir,
I have ordered the book 'what doctors don't get to study in medical school' by dr. B. M. Hegde on 17th august 2016 at amazon india online. The order id:[protected]. The package is shipped by ats and the tracking id is[protected]. I have not got the book but i have received a sms to my phone on 29/08/16 at 07-28 pm that the package has been delivered by amz agent ([protected]). But i have not got the book till date. The book is in the category of restricted sales with only 2 copies per individual/order. The same amazon agent has misbehaved during my previous order (Amazon.in order #[protected] and i have made a complaint to their complaints cell. They have also replied to me on 16/08/16 that the issue has been taken up and solved. Kindly inquire into the incidence to avoid future malpractices in this regard.
With regards,
Dr. K. Mathivanan