Amazon India — Return pick up verification failed

ORDER #[protected]
Return Pickup Tracking ID:
[protected]
return pick-up was scheduled for: Wednesday, 6 Apr, 2022, 07:00 - 19:00 Tthe carrier for this pick-up did not contacted me & updated the status as return pick up verification failed . Please arrange ti reschedule for return pickup & refund my money.
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9 Comments

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Order date - 08-Mar-2022
Order - #[protected]
Order total - 759.05 (1 item)
Product returned but no refund processed in account…but amazon giving fake information order has been refunded
Order date- 1-JUN-2022
Order- #[protected]
Order total- 449 (1 item)
Return pickup scheduled for: Tuesday 7th JUN, 2022, 7a.m. to 7p.m. The carrier for this pickup did not contact me and updated the status as as return pickup verification failed. Please arrange the rescheduling for the return pickup and replace the item.
Order date- 16-May-2022
Order- #[protected]
Order total- 819 (1 item)
Return pickup scheduled for: Saturday 11th JUN, 2022, 7a.m. to 7p.m. The carrier for this pickup did not contact me and updated the status as as return pickup verification failed. Please arrange the rescheduling for the return pickup and replace the item.
Order date- 16-JUN-2022
Order- #[protected]
Order total- 299 (1 item)
Return pickup scheduled for: 19, JUN, 2022, 7a.m. to 7p.m. The carrier for this pickup did not contact me and updated the status as as return pickup verification failed. Please arrange the rescheduling for the return pickup and replace the item.
Order date

12-Jun-2022

Order #[protected]

[protected]

Order total

13, 912.54 (1 item)
Return pickup scheduled for: 19, Jun, 2022, 07:00-19:00 . The carrier for this pickup did not contact me and updated the status as return pickup verification failed. Please arrange the rescheduling for the return pickup.
the details of the order and pick up cancelled images attached. Why pick up cancelled not mentioned why pick up failed. nobody contacted me I am 83+ and hardly go out.
Pl arrange pick up
Thanks
Manoj Bhattacharjee
Ph [protected]
Return pickup scheduled for: 02, Jul, 2022, 07:00-19:00 . The carrier for this pickup did not contact me and updated the status as return pickup verification failed. Please arrange the rescheduling for the return pickup. He is not picking up call.
Return pick-up schedule for : 10 th October 2022, 7.00 - 7.00 .The carrier for this pickup did not contact me and updated the status as return pick-up verification failed. Please arrange the rescheduling for the return pick-up and refund the money.He is not picking up call .
My Order no[protected] Aquaguard Designo NXT 9-Stage Under The Counter Water Purifier | Active Copper+RO+UV Tech |7L Storage | Inbuilt Pressure Pump | Suitable for Tanker, Borewell & Municipal Water.
This product was faulty and I sent a video of the product not functioning. At first they told me to contact Eureka Forbes and Eureka Forbes told me to contact seller. Then Amazon created a return pick up which failed 4 times where the pick-up person never showed up at my door nor called me but always reported that the product pick up rejected. I have been waiting with the product packed and ready but the person never shows up or picks up the product. I was assured by the leadership team that I will be issued a refund after 3rd failed pick up but now they refuse to refund the amount which is 26999/-

Amazon customer service from leadership team is rude and does not listen to the customer. They keep repeating that investigation has been done and refund cannot be issued. This is being done on purpose so that they can dodge the refund. They keep talking about the investigation which is a one-sided report and refuse to listen to me.

How can 4 Pick up attempts fail. Is this not sussy? I need my refund.

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