Amazon India Complaints & Reviews

I have ordered 4 products with different patterns from the same seller. But received only 1 product and when I checked my amazon account it says that all the four products are delivered.

I have called the customer service as soon as I realized it(within 5 to 10 min after I received the package)

Customer service calls:

Call 1: Contacted and raised issue, the support opened an investigation and asked me to call customer service after 3 or 4 days. They said once investigation is done i would receive either refund or replacement for the missing product.

Call 2: I have called the customer service in 4th day and asked to check the status of the investigation. They told me that investigation is done and the update is that they can't provide me any solution.

They have done an investigation that didn't seek out the truth. I asked them over and over to look further because I have received 1 instead of pieces. After so much of asking, they transferred my call to their supervisor who sings the same song and has no interest in resolving the issue. And she hung up my call, while I'm still talking.

Call 3: Hoping I would be connected to the better support team, I brought up my concern. They read word by word same lines and no interest in resolving. They say they can't do anything, it's not their responsibility.

After asking few more times, they tell me that they don't have existing solutions that would work for me in such situations, so I drop the concern.

I told them, they may not have an established solution cause they may not have faced such situations, so I asked them to look for the solution, look deep into the investigation. They refused.

I have ordered two digital watches of two different colours. But unfortunately I have received only one watch though the packaging was not done properly.
And the other box was empty.

Sir/Madam,
Sub: Refund for Order Id:[protected]
I placed an order for two pairs o[censored]rjo sandals, size 10, costing Rs. 709/- each, with Amazon India on 07th april22, POD( pay on delivery).
When I received the order one of the item was size 9, so l immediately asked for a return of the undersized item. But the delivery guy failed to pick up the item on the given date, so I called up customer service demanding that the item be taken back and issue me the refund to my bank account (I have two atm cards registered with Amazon). Finally, the item was picked up on 16th April and approved (email by Sakshi, customer service).
Now, more than half a month and numerous calls to customer service my refund of rs 709/- is held up by Amazon India without giving me any valid reason.
Approaching the consumer court was my last and only option, therefore, I beg you to kindly look into my greviance.
Thanking you,
Rui Jorge

I requested for return of my order last two times but pick up not done always show message pickup refused by customer. Two times pick up failed. Customer care always create new pick up. But nobody come. So i want to money back. Refund my money. This type bad service with prime customer.
Order id[protected]

I am received vare bad quality Women A-LINE Striped Dress from Amazon seller, I have received without price tag from Amazon, I have raised complant against this proudct & as for return shipment, Amazon delivery peron asking for price tag, that was I also ne received from Amazon, I see many orders in Amazon is not good & seller cheating to end customer, Amazon is not healping to customer, no benifited for Amazon Prime membership,

@amazonIN @AmazonHelp @JeffBezos HELLO IAM RAKESH

I have order a
AMD Ryzen 5 3600 Desktop Processor 6 Cores up to 4.2 GHz 35MB Cache AM4 Socket[protected] but i have received a { Wrong Product } i have raised MY ORDER #[protected]
a complaint after deliver

I received empty box.
Ordered id[protected]
They dont even talk properly.
.
Can u help me out for the same.

I have ordered a mobile from Amazon on 5th May 2022 which suppose to be delivered on next day that's 6th May.

I was eagerly been waiting on 6th May because I have ordered this for special occasions that is for mother's day.

But instead what I have recieved a notification on my Amazon app saying the delivery guy couldn't able to reach out to me. Which is totally not the case at all. After receiving the notification I am being calling delivery agent continuously from that time till today. But he disconnected my call and sometime not picking my call at all.

Then I have reach out to customer care folks they keep saying that please wait we will Delivery today that day etc etc. But it is not been delivered till today which more than 48 - 72 hours form the promised date to diliver.

Despite of being a Prime customer i am getting such a pathetic service not sure what they used to do with non prime members. This is the hight time we should leave such fake service providing brand and go for local for vocal and give Chance to our local Indian folks. That make sense also because anyways they keep me waiting for long time despite of complaing 3-4 times.

Amazon as per your policy i am eligible for compensation and I am looking forward to that. Please do that ASAP.

Adding order tracking details, your delivery agent call history and your customer care guidence. All in one waste of my professional time.

Tracking ID:[protected]

The Seller has not only sent me the incomplete order but charged me the full price for an item in the wrong size, only 1 instead of 2 in quantity and cheap polyester material instead of a cottom blend . which is completely false advertisement, bad business practice, fraud with item price tags and cheating customers openly without amazon reprimanding them to stop . Because I am not even allowed to post reviews about the seller knowing all too well amazon is protecting these illegal business practice that goes against their own company policies Ironically . I want my money back, No excuses or delays which amazon has done alot LITERALLY EVERY TIME I ORDER SOMETHING !

This arrogant company sent me an used item thrice, twice from their own subsidiary company 'cloudtail' and once again from a different seller. This is the fourth used item i received in just a months time, along with a pair of shoes which are heavily used. Total waste of time.

Hello, i am here about the ORDER #[protected]Procus Iris Car Dash Camera, FHD 1080P, 2" LCD Screen Video Recorder, 120° Wide Angle Lens, G-Sensor, Motion Detector, Loop Recorder, Expandable Upto 32GB)

Purchased on 23rd April, and the dash cam stopped working within 12 days, and exactly 5 days after the return window was closed.

I repeatedly contacted them through their website through the contact us section, then I also sent whatsapp messages to their business number ([protected]), then I sent emails to them by attaching the invoice and warranty slip. But no resolution and response.

Also contacted the amazon chat agents, none of them took any sort of responsibility and authority. This is annoying as well as frustrating that I have to keep contacting here and there to get resolution as if that is my fault!

And the recent amazon chat agent named Harshita too shed off the responsibility and gave no hope and help, why is the customer care there for? to get beyond the reach of consumers and help out, not to make them frustrated and helpless! Also after the chat she redirected to the blank page instead of the feedback page, maybe its deliberate so that i shouldn't be able to rate her low.. Too much fraudulent stuff going on here.

Order id[protected]
Himanshu Pilania

I ordered oneplus earphone which was delivered with some problems so that i decided to return. 25 of april My order successfully pick up by wishmaster. Amazon Received the product and My refund (1999) was canceled by amazon and saying that the product which received was copy. This is not fare. I return original oneplus bullet earphone to amazon in its package. In this situation i losses 4000 rupees means 2000 product value at the time of purchase i have given to amazon and now I returned that to amazon. I have nothing
Now amazon customer care saying they will not doing anything in this case and my call disconnected by care
Date 7 may 2022 (6:40)

I made a subscribtion of an item to get delivery every month. Order was placed on 16 April 2022 and they get the payment but order still not dispatched which supposed to be delivered before 1 May.
Order ID [[protected]]
Wasting my time and my money got stuck

Me dijeron que era seleccionada para un trabajo en casa me hicieron recargar dinero y recargar y ahora no dejan que lo retire. Tengo congelado mas de 4.500.000 peaoa colombianos. Estoy desesperada porque debo pagar ese dinero que me prestaron.

I ordered a product at 26 April. Estimated delivery time was 5 mMay. Product was not delivered to me and online status in my Amazon id is showing that product was delivered at 5 may.It was prepaid and yet not received.

My order of inr 434, balance returnable after rs 500 cash ie rs 66 to be cash loaded has not been effected by your delivery agent

My amazon account registered with email id [protected]@gmail.com is on hold and my amazon pay balance which has a huge amount of 8800 is also a waste as i am not able to use that . It has been around 15 days kindly help

I purchases a item from amazon fresh in amazon fresh the item prices was 657 rupees for 3 items which means one item price is 219 rupees each items, when i got the items i say the MRP price it was only 210 rupees each, what is the amazon giving me a fake MRP price and take my money from me

My money is not refunded yet...it's been a month..same thing every day with amazon, haven't got the reference id from the bank yet...wait 3 days...its been like this for 1 month ...this amount is more 4449 ..whereas the lesser amount got refunded immediately.

I have ordered payuamazon site bamboo food value of rs 375
Order expected displayed 30/04/2022 to 03/05/2022
Payment debited .but not received food
Payment done through netbanking
No reference number available