Amazon India Complaints & Reviews

Date of incident 30.3.2022
Order No.[protected]

We had ordered for two printers but received only one. Advice enclosed with the consignment is for 2 printers.

My refund is not reflected in my bank account. They told that they have issued my refund on 24th Feb in my wrong bank account because that account is close.But they have also reference number. Reference number is :[protected] And my refund amount will be Rs 6290.

I had purchased the product on 27.02.2022 for Rs.379/-as per the invoice using my debit card.
The product was not delivered at the doorstep, and the delivery boy was calling me at another location. No further attempt was made to deliver the product and the product was return back by the delivery boy.

I have not received my refund of Rs.379/- till date.
Requesting you to please initiate my refund as soon as possible.

As per the invoice it is Sold By :
Cloudtail India Private Limited
*
Sy No. 524/1, 2, 3, 4, 6, 525/1, 2, 3, 4, 5, 6,
526/3, 4, 5, 6, 527 of madivala village, and Sy
no.51/1 of thatanahalli village, kasaba hobli,
anekal taluk, Bangalore urban district
Bangalore, Karnataka, 562107
IN

Manufacturer ‏ : ‎ Zee Footwears Pvt Ltd, Zee Footwears Pvt Ltd., C-10, Dev Bhoomi Industrial Estate-Bantakhedi, Iqbalpur Puhana Road, Roorkee-247668, Haridwar(Uttrakhand) India, Mob.no-[protected]
Packer ‏ : ‎ Zee Footwears Pvt Ltd., C-10, Dev Bhoomi Industrial Estate-Bantakhedi, Iqbalpur Puhana Road, Roorkee-247668, Haridwar(Uttrakhand) India, Mob.no-[protected]

When will Amazon India start to keep a check on its sellers who are parcelling their items without price tags?
When the customer wants to return the product, the pick-up guys deny because of the missing price tags.
The problem don't get resolve even after calling customer care.
In the end, customers are compelled to keep the wrong product.
Amazon India Customer care service is getting poorer day by day.
I think I should switch on to other sites for my online shopping now.
Amazon India - You are making me frustrated.

Product not delivered
Courier partner ne khud reject kar diya
Amazon Courier service karjan vadodra
Gujarat

Worst service everytime I place order I face issue last time I had order cod 3200 I paid and when I returned they said it will be refunded to my account then I see it's sent to Amazon pay balance if I ask they said we can't help I had no option I had to spend it in Amazon app itself now today again I placed order I had to pay 689 I paid again while sending money to someone by mistake I sent to Amazon I'm calling them so many times no help they said they didn't received I shared screenshot also. They disconnected while I'm talking even if I share all proof that I have paid ur delivery guy said call customer support and customer care guys say we didn't receive check with bank and bank says payment was success who do u think I should ask

I purchased two shoes from Amazon India costing Rs. 3776 ... Thereafter I raised a return for the same due to smaller size and got the msg that it would be picked up on March 25... and once the item is picked, only then the refund would be issued...No one came for the pick up... I raised another query on the same day to their customer care and he mailed that it would be picked on March 31 but again nobody turned up... They are holding the...

Amazon customer is telling they processed refund of Rs.266 on 24march2022 but still not received to my SBI account
They gave a number - ONUS20220326
Bank customer service is telling to go to home branch.

Do the needful by sending the money to my account

My parcel having tracking id[protected] was ordered on amazon and was supposed to be delivered by ecom express. once the parcel had arrived the shipping address after which the parcel is being tagged with OUT FOR DELIVERY LOCK by amazon. 24th march i have called amazon and they have removed this lock. to reassure i have contacted ecom express on the same date and being informed that the parcel will be delivered in 24 to 48 hours. today i.e. 31st march i enquired again about my parcel with ecom and they informed me again to call amazon to remove the out for delivery lock. how many times do they expect me to do the same. to save time i has ordered online and here they have been wasting my because i have to call both sides again and again.
this is a completely dissapointing since there is no co-ordination among amazon and ecom express teams. so also amazon does not provide any phone no. of the delivery agent in order to inform them when to come or not. there is no provision of communication and there is only time wastage.

On 15 March 22, I ordered a MI phone from Amazon and paid by my SBI Debit card. The order was not delivered stating damage to phone in transit/incorrect delivery address, and i cancelled the order on 20th March. After which the refund of Rs 19987 was to be done to my SBI account. It has been 10 days and there is not update. Amazon says that the refund is processed but SBI states there is no such refund in process for my Account. I have seen similar complaints online for Amazon and SBI. I need to have the refund processed or status updated from wither parties.

I bought 5 gm gold coin on Amazon, but the seller duped me by shipping some plastic boxes instead of gold coin. I opened the product on camera and even shared that with Amazon, but still Amazon is supporting the seller. I can see from product page itself that the seller duped many customers from customer testimonials, but Amazon isnt accepting that. I am unable to attach the video due to size constraint.

I ordered redmi note 10s but recieved power bank .. Delivery date is 28 but Amazon sent parcel to different delivery hub . After 3 days of calling customer care. They finally delivered it today on 30 . But the product is different ...

My refund not settle on my account
So i received my rrn nun[protected] on 21.01.2022 but still now refund not credited to my indian bank account so kindly to the need full to help me to get my refund

On 14 March 2022 I ordered a product (redmi 11 prime) and the price of the product was 12499. This is the Order I'd:[protected].On 19 March was the date of initiation of the refund and still my refund has not credited in my account.

I ordered a book 2 months ago but never recieved one . I want refund

Order id[protected]
After returning the exact same product they are still denying the refund.

The pickup guy very well checked, matched the images of the product and then picked it up.

They are still not ready to refund and harassing me for 10 days

I order an SSD called Samsung t7
sir got a product which is ok from outside I got some performance issue and I make a return request on 17 March and the product was picked up on 18 March and I wait for 5 days when I don't get a refund I contact amazon .amazon told me to wait 3 days if the seller not initiated refund then amazon give me the refund and after 3 days I content amazon and they say I send the wrong item.
sir, it can't possible because Amazone verify the product before pickup if the product is wrong then the amazon delivery boy was not picked the product.

Hi Amazon

I have made a purchase via Amazon ( order I'd[protected]

The product was supposed to get delivered by 26th Mar but delivery is getting rescheduled every day.. it was supposed to arrive yesterday but it didn't. The delivery guys are not even trying to reach out to me regarding the order

I spoke to one of the delivery guy and he just picks the call and replies contact customer service and ends the call. Totally unprofessional.considering that the product has already been paid upfront I deserve to get an update on where my product is

Please help as soon as possible as this is going around a week

Order ID: [protected],[protected],[protected]

I have placed the order[protected] (Order amount rs.4999 free shipping) on 21-March-2022, courier partner tell me pickup your order at our warehouse. He is not ready to delivered at address location.

Second Order[protected] (Order amount rs.4999 + 100 Guaranteed Delivered by Amazon) 25-March-2022. I have faced the very bad experience by amazon logistic partner, because i have purchased health supplement and not received this order. I have raised the complain 4 times on amazon customer care department.

Third Order[protected] (Order amount rs.4999 + 100 Guaranteed Delivered by Amazon) 27-March-2022. I have called customer care department before the delivered time i have request i purchased the health supplement products so please raised my request on priority based but i am shocking third order i have not received.

I have placed the order[protected] (Order amount rs.4999 free shipping) on 21-March-2022, courier partner tell me pickup your order at our warehouse. He is not ready to delivered at address location.

Second Order[protected] (Order amount rs.4999 + 100 Guaranteed Delivered by Amazon) 25-March-2022. I have faced the very bad experience by amazon logistic partner, because i have purchased health supplement and not received this order. I have raised the complain 4 times on amazon customer care department.

Third Order[protected] (Order amount rs.4999 + 100 Guaranteed Delivered by Amazon) 27-March-2022. I have called customer care department before the delivered time i have request i purchased the health supplement products so please raised my request on priority based but i am shocking third order i have not received.