Amazon India — return pickup cancelled by courier

Address:	Nagaon, Assam, 782446
Website:	Amazon.in

Recently i have order richard murphy microwave convention oven of rs. 11, 449 on 23/08/2018 order number:[protected] from amazon and received damaged product. I have requested to return the product and refund the amount to origin payment method. But till now didn't solve this issue and everyday courier person cancelled return pickup from my home address. Kindly take strict action against amazon under ipc 420 for making fool customer. Please solve this issue at the earliest.

Thank you
Br
Hijam bittu