Amazon India — Returned Back New Apple AirPods (3rd Generation) to Amazon

AMAZON INDIA HAS TRANSFERRED/ ISSUED AMOUNT OF ₹18, 500 on 24th Jan 2022 with their (Refund Reference Number) RRN: HSBCN[protected] to my CLOSED SBI ACCOUNT NUMBER:[protected] for one of the products which I purchased from them which is APPLE AIRPODS 3 which I returned back to them !! I had paid via Cash while receiving the product but opted for BANK TRANSFER while returning! They have quoted 2 RRN of which I don't know which is correct. When I contacted my SBI bank branch where my account was closed they mentioned that the amount is transferred back to them and they also shared with me the Return UTR Number and reason stating MY SBI ACCOUNT IS CLOSED so the amount has been transferred back to the origin account. When I contacted amazon they say we have not received any amount and that we cant do anything. When my bank has only given a return utr number that ask amazon to track this utr number and they will be able to find the amount amazon is not agreeing at all. It's already been 9 months since I'm behind amazon. If it was a small amount I would have taken it lightly but it's an amount of 18500/- rs. which is not at all a small amount. Also whenever I call there customer care each representative of them gives different replies. SO I WANT THIS MATTER TO END AND I GET MY REFUND BACK. I will also share my active account no. for amazon to transfer the amount . HELP ME GET MY MONEY BACK FROM THESE FRAUDSTERS @ AMAZON.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Sep 19, 2022
Updated by yashvardhanmalu
On Amazon it was sold by Appario Retail Private Ltd.,
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19928
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information